Regular Processing Time

In Stock Products 4-7business days
In Stock Products with Personalization 5-10business days
Restock or New Release Events otherwise specified in e-mail prior event
Pre-Order Events otherwise specified in product link

*in situations where longer than usual processing time is required, email notifications will be sent prior to fulfillment.

Shipping Cost

Shipping cost will be calculated and displayed at checkout.

Shipping Options and Shipping Duration

Canada & USA & International :  all orders are shipped via Canada Post. Please refer to table below for the corresponding service and estimated delivery time in BUSINESS days (after processing period). Please note this does NOT include weekends or holidays. This is an estimate given by Canada Post. Aura Estelle does not quote shipping times as Canada Post can sometimes take longer than quoted and delivery time is NOT guaranteed. All orders with tracking updates within 24-48 hours of shipment. Please be patient as tracking may be slow to update online. 

Missing/Unavailable Items:  In the rare occasion if one or more items in your order is missing/unavailable due to inventory miscount, we will reach out to you via email. If we do not receive a response within 20 days from our very first email, we will have to refund the item and ship any remaining items in your order. Thanks for your understanding.

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